Privacy policy

Brand: ERA NOIR
Website: eragiftware.com
Last Updated: 2026.4.16

This Privacy Policy explains how ERA NOIR ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from eragiftware.com (the "Site") or otherwise communicate with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Table of Contents

  • Information We Collect
  • How We Use Your Information
  • Cookies and Tracking Technologies
  • How We Share Your Information
  • Your Rights
  • Data Security and Retention
  • Updates to This Privacy Policy
  • Contact Information

1. Information We Collect

1.1 Information You Provide to Us

When you use our services, we may collect:

  • Contact Details: Name, shipping address, phone number, email
  • Order Information: Billing/shipping details, payment method, purchase history
  • Account Information: Username, password, preferences
  • Customer Support: Any information you provide when contacting us

1.2 Information We Automatically Collect

We use cookies and similar technologies to collect:

  • Usage Data: IP address, browser type, device info
  • Interaction Data: Pages visited, time spent, clicks, browsing behavior

1.3 Information from Third Parties

We may receive information from:

  • Service Providers: Payment processors, logistics partners
  • Marketing Partners: Advertising and remarketing data
  • Analytics Providers: Website performance insights

2. How We Use Your Information

2.1 Providing and Improving Services

We use your data to:

  • Process orders and payments
  • Fulfill and deliver purchases
  • Manage your account and preferences
  • Handle returns, refunds, or support requests

2.2 Marketing and Personalization

With your consent, we may:

  • Send promotional emails and product updates
  • Show personalized ads based on your activity

2.3 Security and Fraud Prevention

We use your data to:

  • Detect and prevent fraud
  • Protect our platform and users

2.4 Legal Compliance

We retain and process data as required by applicable laws and regulations.

3. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze site performance
  • Deliver targeted advertisements

Cookie Management

You can manage or disable cookies in your browser settings.
Please note that disabling cookies may affect site functionality.

For more details, you may refer to Shopify’s cookie policy.

Global Privacy Control (GPC)

Our website recognizes Global Privacy Control signals to opt out of certain tracking and advertising activities.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Payment, fulfillment, and shipping partners
  • Marketing Partners: Advertising platforms
  • Business Affiliates: Internal operations and growth
  • Legal Authorities: When required by law

⚠️ We do not sell your sensitive personal information without your explicit consent.

5. Your Rights

Depending on your location (e.g., U.S., EU), you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a structured format
  • Opt-Out: Manage marketing or tracking preferences

To exercise your rights, contact us at:

📧 support_agent@caseease.com

We may request verification to protect your data.

6. Data Security and Retention

We use industry-standard security measures (encryption, secure servers) to protect your information.

⚠️ However, no method of transmission over the internet is 100% secure.

Retention Policy

  • Order Records: Stored for up to 5 years (legal/tax purposes)
  • Account Data: Stored until deletion is requested
  • Cookies: Stored from session-based up to 12 months

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page
  • The “Last Updated” date will reflect the latest version

For major changes, we may notify you via email or website notice.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support_agent@caseease.com