Terms of service
Terms of Service
Brand: ERA NOIR
Website: eragiftware.com
Last Updated: 2026.4.16
By accessing or using our website, you agree to these Terms of Service. If you do not agree, please do not use our services.
Table of Contents
- Overview
- User Responsibilities
- Products and Pricing
- Orders and Billing
- Shipping & Delivery
- Prohibited Uses
- Third-Party Tools
- Comments and Feedback
- Limitation of Liability
- Dispute Resolution
- Governing Law
- Updates to Terms
- Contact Information
1. Overview
This website is operated by ERA NOIR.
Throughout the site, the terms “we”, “us”, and “our” refer to ERA NOIR.
By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms.
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use.
2. User Responsibilities
You agree that:
- You are at least the legal age in your country or have parental consent
- You will not use our services for illegal or unauthorized purposes
- You will not transmit viruses, malware, or harmful code
⚠️ Violation of these terms may result in termination of your access
3. Products and Pricing
- Prices are subject to change without notice
- We may modify or discontinue products at any time
- Product colors and appearance may vary slightly due to screen settings
⚠️ Certain items (e.g., chokers) are non-returnable once worn due to hygiene reasons
4. Orders and Billing
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer
- Cancel orders suspected of fraud or resale
You agree to provide accurate billing and shipping information.
5. Shipping & Delivery
We ship to multiple international regions, including:
- United States (mainland)
- Canada
- Europe (e.g., France, Germany, Italy, Spain)
- United Kingdom
- Australia
- South Korea
- Selected Asian and global regions
⚠️ Shipping Notes:
- Delivery times may vary depending on destination
- Some regions may experience delays due to customs or local carriers
- Certain remote areas (e.g., U.S. outlying islands) may incur additional shipping fees
⚠️ We are not responsible for:
- Delays caused by customs clearance
- Incorrect addresses provided by customers
- Delivery failures due to unavailable recipients
6. Prohibited Uses
You may not use our services for:
- Illegal activities
- Violating intellectual property rights
- Harassment, abuse, or discrimination
- Uploading harmful code or malware
- Collecting personal data without consent
We reserve the right to terminate accounts for violations.
7. Third-Party Tools and Links
We may provide access to third-party tools or links.
- We do not control these services
- Use them at your own risk
8. Comments and Feedback
By submitting feedback, you agree that:
- We may use, edit, or publish it without compensation
- Your content must not violate laws or third-party rights
9. Limitation of Liability
All products and services are provided “as is”.
We are not liable for:
- Indirect or consequential damages
- Delays in delivery
- Loss caused by third-party logistics providers
10. Dispute Resolution
All disputes will be resolved through binding arbitration.
- U.S. customers → California, USA
- UK customers → London, UK
⚠️ By using our services, you waive the right to:
- Court trials
- Class action lawsuits
11. Governing Law
These Terms are governed by the laws of:
- California, United States
Local consumer protection laws may apply where required.
12. Updates to Terms
We may update these Terms at any time.
- Changes will be posted on this page
- Continued use = acceptance of updates